Terms and Conditions

1. Overview
By accessing or purchasing from Graceful Glow Cosmetix Ltd, you agree to these terms. Products are for personal use only and not for resale.

2. Product Use
All products should be used as directed. We are not responsible for misuse or allergic reactions. Please read all ingredient lists carefully.

3. Orders & Payments
Orders are confirmed once payment is processed. We reserve the right to cancel or refuse orders due to stock limitations or fraudulent activity.

4. Shipping & Returns
Delivery times are estimates. Returns are accepted for unopened, unused products within 14 days. See our full return policy on the website.

5. Liability
Our liability is limited to the purchase price of the product. We are not responsible for indirect or incidental damages.

6. Jurisdiction
These terms are governed by the laws of England and Wales.

Privacy Policy

1. Introduction
Graceful Glow Cosmetix Ltd respects your privacy and is committed to protecting your personal data.

2. What We Collect
We collect name, contact info, order history, and IP addresses for order processing, analytics, and marketing (if consent is given).

3. How We Use It
Data is used to fulfil orders, manage accounts, and send marketing communications if you opt in.

4. Your Rights
You can request access, correction, or deletion of your data. Email [your contact email] to exercise your rights.

5. Data Retention
We retain your information as long as necessary for legal or operational purposes.

6. Sharing
We only share data with third parties necessary for order fulfilment or where legally required.

Cookies Policy

1. What Are Cookies?
Cookies are small text files used to track user activity and preferences on our website.

2. How We Use Cookies
We use cookies for:

  • Site functionality

  • Shopping cart management

  • Analytics (Google Analytics)

  • Marketing (only with consent)

3. Managing Cookies
You can adjust cookie settings in your browser. Continued use of our site indicates consent.

4. Third-Party Cookies
We may use third-party services (like Google) that place their own cookies.